Introduction
REALITYWORKS ("we", "us", or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of information when you use our mobile games and related services available through Google Play Store ("Services").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with our practices, please refrain from using our Services.
Types of Information Collected
1. Information You Voluntarily Provide
We may collect personal information that you choose to provide to us, including but not limited to:
- Contact details such as your name and email address when you communicate with our support team
- User-generated content including reviews, feedback, or forum posts
- Account information when you create a profile within our games
- Information provided during participation in contests, surveys, or promotional activities
2. Automatically Collected Information
When you interact with our Services, we may automatically gather certain technical and usage information, which may include:
- Device identifiers, including the Google Advertising ID (GAID)
- Device specifications (model, manufacturer, operating system version)
- Network information and connection type
- Gameplay metrics, progress data, and achievement information
- Usage patterns, including features accessed and time spent in our games
- Date, time, and frequency of your interactions with our Services
3. Google Advertising ID (GAID) Usage
The Google Advertising ID (GAID) is a unique identifier associated with Android devices, provided by Google Play Services. We utilize this identifier for specific purposes:
- Delivering personalized advertisements that may be relevant to your interests
- Measuring the effectiveness of advertising campaigns within our games
- Analyzing user engagement to enhance game performance and features
- Preventing fraudulent activities and ensuring fair usage of in-game features
- Understanding overall usage patterns to improve our Services
You retain control over your GAID through your device settings. You can reset your GAID or opt out of personalized advertising at any time, which will not impact your ability to use our games but may result in less relevant ads being displayed.
How We Use Your Information
The information we collect is used for the following purposes:
- To provide, maintain, and improve the functionality of our games and Services
- To develop new features and enhance your overall gaming experience
- To personalize content and recommendations based on your preferences
- To display targeted advertisements using identifiers like the GAID
- To analyze usage patterns and improve game performance
- To respond to your inquiries and provide customer support
- To detect and prevent fraudulent activities and ensure service integrity
- To comply with applicable legal requirements and protect our legitimate business interests
Information Sharing and Disclosure
REALITYWORKS does not sell your personal information to third parties. We may share your information in the following limited circumstances:
- With trusted service providers who assist us in operating our business and providing our Services, under strict confidentiality obligations
- With advertising partners to deliver personalized ads, using non-identifiable information including the GAID
- With Google Play Services as required for the distribution and operation of our games on their platform
- When required by law, court order, or other legal process
- To protect our rights, property, or safety, or that of our users or the public
- In connection with a merger, acquisition, or sale of assets, where your information would be transferred as part of the transaction
Data Security Measures
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption of sensitive data during transmission and storage
- Access controls to limit internal access to personal information
- Regular security assessments and updates to our systems
- Employee training on data protection and privacy practices
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your data.
Children's Privacy
Our games are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.
For games specifically designed for children, we comply with applicable laws regarding children's online privacy and obtain verifiable parental consent before collecting any personal information.
Your Rights and Choices
You have several options regarding your information:
- You can reset your Google Advertising ID through your device settings
- You can opt out of personalized advertising through your device settings or Google's Ads Settings
- You can request access to the personal information we have collected about you
- You can request correction of any inaccurate personal information
- You can request deletion of your personal information, subject to certain legal obligations
To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the revised policy on this page and update the "last revised" date. We encourage you to review this Privacy Policy periodically.
Your continued use of our Services after any changes constitutes your acceptance of the revised policy.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
contact@realityworks.com
+44 7849603805